Privacy Policy

Last updated: Feb 3, 2025.

This privacy policy sets out how AOI, a limited liability company registered with the Paris Trade and Companies Register under number 53317669900015, whose head office is located at 6, Allée d'Andrézieux 75018 Paris, collects, uses and protects the personal information of users of the nani-mono.com website.

1. Data collected and purposes

Data collected

  • Contact information: First name, last name, email address, telephone number, postal address
  • Payment information: Bank details processed by [Stripe/PayPal/etc.] (we do not store this data)
  • Browsing data: IP address, browsing history, preferences
  • Customer data: Orders, returns, purchasing preferences

Purposes of collection

  • Order and delivery management
  • Customer Service and Support
  • Sending newsletters (with consent)
  • Analysis of preferences and improvement of user experience

2. Legal bases for processing

In accordance with the GDPR, we process your personal data on the following legal bases:

  • Execution of a contract (eg order management)
  • Consent (eg: newsletter subscription)
  • Legitimate interest (eg fraud prevention, statistical analysis)
  • Legal obligation (e.g. retention of invoices)

3. Data retention period

  • Customer data: 3 years after the last interaction
  • Invoices and transactions: 10 years (legal obligation)
  • Browsing data: 13 months (in accordance with CNIL recommendations)

4. Sharing of data

  • Payment providers: Stripe, PayPal
  • Carriers: La Poste, Mondial Relay, DHL, Chronopost
  • Marketing services: Facebook Ads, Google Ads
  • Legal obligations: Tax authorities, CNIL in the event of an audit

We do not sell your data to third parties.

5. User rights

  • Access: Request a copy of recorded data
  • Rectification: Correcting inaccurate data
  • Deletion: Request erasure of data (right to be forgotten)
  • Opposition: Object to the use of data for legitimate reasons
  • Portability: Receive your data in a usable format

You can exercise your rights by contacting us at contact@aoitrading.fr.

6. Data security

  • Payment encryption (SSL/TLS)
  • Restricted access to sensitive data
  • Secure hosting via Shopify and AWS